Frequently Asked Questions
We use 925 BIS Hallmarked Sterling Silver for high quality and authenticity. Our jewelry features real gemstones and rhodium plating for durability and shine.
We create our jewelry in small, limited batches to minimize waste. We don't mass produce to keep prices low, as it also lowers quality. Our pieces are designed to last forever, not end up in a landfill.
Yes, our jewelry is completely nickel-free, making it hypoallergenic and safe for sensitive skin. No green stains, no allergies.
Rhodium plating ensures long-lasting shine with minimal effort. If you find the jewellery has some visible fingerprints or dirt, you can simply clean it with soap and water.
We process and ship orders within 1-3 business days. Delivery usually takes 5-7 business days across India. You'll get a tracking number once your order is shipped. Currently, we only ship within India.
If you receive a defective item, you can return it by providing a video of the unboxing showing the defect. Approved returns are eligible for a refund or replacement. Contact us at hello@suramyah.com for help.