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Frequently Asked Questions
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What materials are used in Suramyah jewellery?All our jewellery is crafted with 925 BIS Hallmarked Sterling Silver, ensuring high quality and authenticity. We use real gemstones and rhodium plating for durability and shine.
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How does Suramyah ensure sustainability in its jewelry?We thoughtfully create our jewelry in small, limited batches to minimize wastage. We don't mass produce just to drive the price down, as it also drives down the quality. Suramyah pieces are designed to be loved forever. They won't give up on you after a few weeks and end up in a landfill but will adorn your family's bodies for generations to come.
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Is Suramyah jewellery nickel-free?Yes! Suramyah jewellery is completely nickel-free, making it hypoallergenic and safe for sensitive skin. No green stains, no allergies.
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How do I care for my Suramyah jewellery?Rhodium plating ensures long-lasting shine with minimal effort. If you find the jewellery has some visible fingerprints or dirt, you can simply clean it with soap and water.
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How long does shipping take?Orders are processed and shipped within 1-3 business days. Delivery typically takes 5-7 business days across India. You’ll receive a tracking number once your order is shipped. For international orders, delivery times may vary.
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What is your return policy?We accept returns only for defective items. To initiate a return, please provide a video of the unboxing process showing the defect. Approved returns will be eligible for a refund or replacement. Please contact us at support@suramyah.com for further assistance.
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